Frequently Asked Questions
Do you offer a trial membership?
Yes! We offer 3-day passes to all of our new members. Click here to redeem.
I want to join the gym, but it is the 17th of the month.. Do I have to wait until the 1st of the month to sign up?
No, our plans are prorated.
A few of my coworkers would like to join the gym, do you offer discounted corporate rates?
Yes, we offer corporate rates that are great for team building! Please contact us leaving your name, number, company information, and how many people will be joining. To be eligible you must have a minimum of 5+ employees. *Subject to subscription fee
What is your cancellation policy for memberships? What if I want to pause my membership?
Do you have to be a member to join a class?
No, anyone can join! Each class is $10. We have temporarily suspended classes due to the Coronavirus outbreak.
Are classes still being offered during COVID-19?
We have temporarily suspended all classes due to the Coronavirus outbreak.
Is there parking available?
Yes, we are located on the 7th floor of the First Citizen's Bank parking garage on Aviation Ave. Parking is validated at the front desk. (Validation is 3 hours for $1)
I have some friends visiting. Do you offer guest passes?
We do not offer guest passes, but they can purchase our day rate passes here.
What are the new policies in place due to COVID-19?
Do I need to make an appointment to visit your facility?
It is not required to make an appointment, but due to COVID-19 we recommend reserving a private tour by clicking here.
I have a trainer already, can we train here? Are there fees?
Yes there are fees, please call us at 305-858-5886 or send us a message to find out more information.