top of page
Frequently asked questions
General
Personal Training
Memberships
Classes
We have a no-hassle cancellation or freeze policy! There are no fees to pause or cancel your membership. Refunds are available to issue within 3 days after bill date.
To cancel and stop the billing of your monthly membership, the club must receive completion of our cancellation request form, once that form is received by our staff a confirmation will be issued. If we do not receive this form, we cannot cancel your membership. Please note it may take up to 1-2 business days for any membership or billing changes to take effect.
Memberships can be placed on hold for a minimum of 1 month and a max of 2 months. If your travel time exceeds this duration, please submit a cancellation request.
To request cancelation please click here.
____________________
*All balances which are 30 days past due are subject to a $25.00 monthly service late fee. In addition to other rights, management reserves the right to:
1. Collect the current and past due balance
2. Suspend and terminate membership privileges.
bottom of page
