Cancellation Policies

Personal Training

Cancellation/Rescheduling Policy


All personal training clients are advised that Z Form has a twenty-four hour cancelation policy. Any and all cancelation less than twenty-four hours of set appointment, client will be charged for the full session. All appointments are confirmed by phone/text.




Late Arrivals


In effort to respect everyone’s busy schedules, including people with appointments after yours, late arrivals can either use the remaining appointment time to enjoy an abbreviated session, or reschedule session for another day. Reschedules are treated as a missed appointment; however, a charge is applied. To change or cancel an appointment please phone/text : 305.858.5886




Not Feeling Well?


Please be aware that if you are sick and are choosing not to cancel because you feel you might be better in time for your session and then you are not, you will be charged if it is within the 24 hours cancellation time period. We ask that you consider the health of others when making this decision.





Gym Membership

Cancellation Policy for Gym Membership


We have a no-hassle cancellation or freeze policy! There are no fees to pause or cancel your membership. Refunds are available to issue within 3 days after bill date. To cancel your monthly membership and stop the billing of the Monthly Membership, the club must receive written notification delivered to the club before your next bill date either in person, via certified mail to the club address, or preferably e-mail. Please note it may take up to 1-2 business days for any membership or billing changes to take effect. *All balances which are 30 days past due are subject to a $25.00 monthly service late fee. In addition to other rights, management reserves the right to: 1. Collect the current and past due balance 2. Suspend and terminate membership privileges.





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HOURS

Monday - Thursday:

6:30 am - 7:30 pm

Friday:

6:30 am - 6 pm

Saturday:

8 am - 12 pm

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