Cancellation Policies

Personal Training

Cancellation/Rescheduling Policy

All personal training clients are advised that Z Form has a twenty-four hour cancelation policy. Any and all cancelation less than twenty-four hours of set appointment, client will be charged for the full session. All appointments are confirmed by phone/text.

Late Arrivals

In effort to respect everyone’s busy schedules, including people with appointments after yours, late arrivals can either use the remaining appointment time to enjoy an abbreviated session, or reschedule session for another day. Reschedules are treated as a missed appointment; however, a charge is applied. To change or cancel an appointment please call/text : 305.858.5886

Not Feeling Well?

Please be aware that if you are sick and are choosing not to cancel because you feel you might be better in time for your session and then you are not, you will be charged if it is within the 24 hours cancellation time period. We ask that you consider the health of others when making this decision.

Gym Membership

Cancellation Policy for Gym Membership

Members are entitled to the penalty-free cancellation contract within 3 days, exclusive of holidays and weekends, of its making, upon the mailing or delivery of a written notice to the health studio, and refund upon such notice of all money paid under the contract, except that the health studio may retain an amount computed by dividing the number complete days in the contract term, or if appropriate, the number of occasions health studio services are to be rendered into the total contract price and multiplying the result by the number of complete days that have passed since the making of the contract or, if appropriate, by the number of occasions that health studio services have been rendered. A refund shall be issued within 30 days after receipt of the notice cancellation. Members are entitled to the cancellation and refund of the contract if the contracting business location of the health studio goes out of business or moves its facilities more than five (5) miles and fails to provide, within 30 days, a facility of equal quality location within five (5) driving miles at no additional cost to the buyer. A member’s notice of his/her intent to cancel shall be given in writing to the health studio. And that such a notice of cancellation shall also terminate automatically the consumer’s obligation to any entity to whom the health studio has subrogated or assigned the consumer’s contract. And that if the health studio wishes to enforce such a contract after receipt of the notice, it may request the department to determine the sufficiency of the notice. That if the department determines that a refund is due by the buyer, the refund shall be an amount computed by dividing the contract price by the number of weeks in the contract term. The business location of a health studio shall not be deemed out of business when temporarily closed for repair and renovation of the premises. Upon sales, for not more than 14 consecutive days; or
During ownership, for not more than seven (7) consecutive days and not more than two (2) periods of seven (7) consecutive days in any calendar year.
And that a refund will be issued within 30 days after receipt of the notice cancellation. Members are advised to contact the Florida Department of Agriculture & Consumer Services for the information within 60 days should the health studio go out of business.
The contract may be cancelled if the buyer dies or becomes physically unable to avail himself or herself of a substantial portion of those services which he or she used from the commencement of the contract until the time of disability, with refund of the funds paid or accepted in payment of the contract in an amount computed by dividing the contract price by the number of weeks in the contract term and multiply the result by the number of weeks remaining in the contract term. The buyer or the buyer’s seeking relief under this paragraph may be required to provide proof of disability or death. A physical disability sufficient to warrant cancellation of the contract by the buyer shall be established if the buyer furnishes to the health studio a certification of such disability by a physician license under Chapter 458, 459, 460 or Chapter 461 to the extent the diagnosis or treatment is within the physician’s scope of practice. A refund shall be issued within 30 days after receipt of the notice of cancellation. The initial contract will not exceed 30 days and thereafter shall only be renewable monthly. Renewal contracts may not be executed, and the fee therefore paid until 30 days expires.
If the health studio requires a buyer to furnish identification upon entry to the facility and has a condition of using the services of the health studio will provide the buyer with the means of such identification.
SUSPENSION/TERMINATION OF MEMBERSHIP BY MANAGEMENT. Management has the right to suspend and / or terminate any membership for non-payment of dues, fees, Z-Form Property dues, or for behavior inimical to the enjoyment of the Z-Form Fitness Club by other members and staff for any staff for any reason deemed sufficient in the sole discretion of Management. BUYER’S RIGHT TO CANCEL OR TERMINATE. Members have the right to cancel this contract within three (3) business days after receipt of a copy of this contract. Cancellation must be in writing and delivered to Z-Form Fitness Center either in person, by fax or by certified registered mail. All faxed and mailed cancellation will be dated 30 days from fax date or postmark. Dues for the final month will be pro-rated and billed during the final month. In the event of a three (3) day cancellation, the Z-Form Fitness Club will refund all enrollment fees and dues paid. You may also cancel if the Member relocates more than 20 miles from the Z-Form Fitness Club and provides adequate proof of residence. Z-Form Fitness Club Enrollment Fees are non-refundable excepts as indicated above. UNPAID BALANCES. All balances which are 30 days past due are subject to a $25.00 monthly service fee. In addition to other rights, Management reserves the right to: a. Collect the current and past due balance. b. Suspend and/or terminate membership privileges. c. Recover from Member(s) any collection fees, court cost, and reasonable attorney’s fees agreed to be 30% of the entire balance due and owing. d. Collect a service fee of $30.00 for any check.